Provider Accountability
Provider Accountability Dashboard
Track RTO responsiveness, transparency, and how they address critical questions and issues.
| RTO Name | Response Rate | Avg. Response Time | Transparency Score | Recent Critical Issues |
|---|---|---|---|---|
 Tech Training Institute | 95% | 24 hrs | 8.5 / 10 | 1 |
| Future Skills Academy | 98% | 18 hrs | 9.2 / 10 | 0 |
| Vocational Hub | 85% | 48 hrs | 7 / 10 | 3 |
| Career Launchpad | 90% | 30 hrs | 6.5 / 10 | 2 |
Performance Overview
Comparison of key accountability metrics across RTOs.
Understanding the Dashboard
Response Rate
Percentage of inquiries (via this platform or tracked channels) that receive a response from the RTO.
Average Response Time
The typical time it takes for an RTO to respond to an inquiry.
Transparency Score
An AI-assisted score based on the clarity, completeness, and directness of RTO communications, especially in response to critical questions identified through our system.
Recent Critical Issues
Number of unresolved or recently raised critical issues flagged by users or our system (e.g., significant deviations from advertised services, major compliance concerns).